This role offers a competitive salary, hybrid working (in our London office every Tuesday and the first Thursday of every month), 28 days holiday a year plus Bank Holidays and a fantastic pension scheme offering 6% in year one and 11% after this.

Salary £25,432 per annum.

This is an apprenticeship Level 5 Journalism.

Essential skills and qualifications: 

• Maths and English:
• GCSE Grade 4 (or 'C')
• A-level/equivalent level, grade ‘C' or above 
• A demonstrable interest in consumer research and factual storytelling.
• Ability to write consistently good copy and accurate copy.
• Able to analyse basic data sets in Excel/Google Sheets.
• Computer skills including Microsoft Office and Google Suite.

Please note that if you are successful, you will need to attend the following dates at the PA Media Offices: 61 Queen Street, London, EC4R 1EB (no other dates are available):

• Onboarding day: 1 September
• A two-week onboarding/training period: beginning on 7 September

Only applications that include a cover letter will be considered. Your cover letter will be no longer than the equivalent of one side  of A4  and will highlight  your key achievements and skills  that are relevant to the Essential criteria listed in the Role Profile. Please also share why you have applied for the role and want to work at Which?

Although we acknowledge that the use of AI tools can be helpful, we want your application to represent you. Please ensure your CV and statement of suitability reflect your own voice and experiences. All applications will be read and assessed by a person, without the use of AI.

About the role

Do you have a passion for consumer research, a flair for factual storytelling, and a strong desire to help consumers make the best choices?

We are looking for a Junior Researcher/Writer (Apprentice) to join our Product Testing project teams, bringing a clear consumer perspective to everything we do. 

Key responsibilities include: 

• Plan and research: Work alongside senior colleagues to plan and undertake high-quality research and writing projects across the department.
• Create Consumer Content: Produce engaging, accurate, and well-written copy for various channels, and ensure existing content is regularly reviewed and updated.
• Tell Digital Stories: Use emerging digital storytelling techniques—such as social media formats and short-form video—to deliver impactful content to our audiences.
• Drive Performance: Help ensure our online content hits key performance goals, including traffic, sign-ups, and affiliate journeys.

About you:

We are looking for someone with a genuine interest in consumer research and factual storytelling. If you have a collaborative mindset, an openness to constructive feedback, and the ability to bring a clear consumer perspective to any subject, you will be a great fit for this role.

Desirable skills

• Proven project management skills, including the ability to manage simultaneous tasks, prioritise your own workload and deliver on time.
• Build and maintain internal relationships throughout the organisation.
• Ability to bring a consumer perspective to any subject.
• Open to constructive feedback and a willingness to iterate working practices

The interview process for this role involves:-

one hour TEAMS video interview with two team members from the Product Testing team.

Interviews are expected to commence from July 13th

Benefits

 We also have these benefits for you to consider: 

• 35 hour working week
• Generous 28 days holiday a year plus Bank Holidays & Option to buy additional days
• Excellent pension scheme – when you pay in 3%, Which? pays in 6% (rising to 11% after one year of service.) 
• Discount site Pluxee which offers large % off every day shopping and holidays 
• Annual Award (depending on employee and company performance)
• Healthcare insurance & Private medical insurance and opportunity to participate in Vitality rewards programme (at 6 months)
• A discretionary death in service benefit provision equivalent to six times your annual salary
• Free access to Which? member content and free access to Which? money & legal helplines 
• Free wills for all Which? employees, plus, partners of employees can make their will at cost price.
• Work from (almost) anywhere” for 4 weeks of the year policy

About Which?

Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. You can find out more about what we do, our people and culture as well as hints and tips on how to complete your application on our Careers site.

We're proud to be ranked 3rd in the ‘Top 25 Inclusive Employers' List 2024. We welcome applications from everyone, because we value diversity, and are committed to maintaining an inclusive culture where all can thrive and reach their full potential—because diverse perspectives help us better understand and positively impact consumers.

As a Disability Confident Leader, we ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them. For this or any other assistance you need with applying (i.e., would like to apply by phone or post), email recruitment@which.co.uk. Find out more about the Disability Confident Interview Scheme here.

Please note:

1. You must meet the essential criteria listed within the Role Profile, to have your application reviewed. 
2. Applications should be submitted via our online careers site, we are unable to accept applications by email. However, if you require an alternative application method as a reasonable adjustment, please contact us using the details above.
3. We aim to keep all of our adverts open for a minimum of 7 days, however, there are times when there is a very high number of applications and we have to close it sooner. We therefore encourage you to get your application in quickly as once the advert has closed we will not accept any further applicants.

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