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Know your rights - shopping
Find out where you stand with Which? Consumer Rights.
Join the conversation on technology
Talk about the burning issues that matter to you at Which? Conversation
Troubleshooting tips and simple tutorials on our computing and tech advice website
Solve your computer problems
Contact the Which? Computing Helpline for jargon-free technical support.
Get involved - talk about the consumer issues that matter to you at Which? Conversation.
Talk about the burning issues that matter to you at Which? Conversation.
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Find out about the Which? Car Survey
Discover how feedback from 60,000 UK drivers helps us steer people to the most reliable cars.
Contact the Which? Computing Helpdesk for jargon-free technical support.
Know your rights - broadband, phone & TV services
Switch energy company
It's easy to compare and switch suppliers with Which? Switch.
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Get the job done with a choice of thousands of endorsed Which? Trusted Traders.
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Know your rights - Shopping
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Know your rights - home appliances
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Switch energy supplier
Save some money or get a better service with Which? Switch.
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Learn about elderly care
Get free, practical advice about caring for older people with Which? Elderly Care.
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Get a great mortgage deal
0800 316 4154 Find the best deal with independent advice from Which? Mortgage Advisers.
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Stay on top of the process with expert guidance and fixed fees.
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Find the best high-street estate agents by comparing their past performance and fees.
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Call the Which? Money Helpline for guidance on everything from tax to travel insurance.
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Learn about later life care
Get free, practical guidance on care choices and how to finance them with Which? Later Life Care.
Write your will online
Make your will online with Which? Wills - it's quick, easy, and affordable.
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Explore your maternity options and decide what's best for you with Which? Birth Choice.
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Safeguard us from scams
Join us in calling on the government, regulators and businesses to confront scams head on.
End dangerous products
Dangerous products are putting millions of people at risk. Sign our petition to demand action now.
Upgrade airline compensation
When your flight's delayed, all airlines should compensate you automatically. Are you with us?
Care needs care now
Our care system is at breaking point. Help us convince the government to confront the creaking care system.
New rules mean more choice as you approach retirement. Join our call for better pensions.
Nuisance calls and texts
Plagued by nuisance calls and texts? Use our tool to report the culprits.
Fix bad broadband
Are you getting the broadband speed you were promised? Use our tool to find out.
Our railways are plagued by delays, cancellations and overcrowding. Sign our petition to demand better.
Save our cashpoints
Free-to-use cashpoints are at risk of closure. We want the regulator to take action now to save Britain's cashpoints.
Brexit: our Consumer Charter
We want to ensure that the government puts you first on Brexit. Back our charter to help us protect your rights and access to quality, affordable products.
Fair energy prices
Do you think you pay a fair price for your energy? If in doubt sign our petition.
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We have 3 main governing bodies in the group including the Council of the Consumers’ Association, Which? Limited Board and Which? Financial Services Limited Board. We also have a Corporate Leadership Team and a number of committees including remuneration, nomination and group audit and risk.
The Council of the Consumers’ Association is the ultimate governing body of our charity the Consumers’ Association. Our Council has responsibility for agreeing the overall group strategy, which in turn guides Which? Limited’s Board as it oversees and sets the direction of our commercial activities.
The Council is made up of 9 elected members and up to 6 co-opted members. majority of Council members are directly elected from our membership. They are responsible for the continued success of Which? and the achievement of our charitable mission.
Which? Limited Board
The Which? Limited Board is responsible for overseeing and setting the strategy for our commercial activities. The Board works closely with Council to ensure all of our work helps to further Which?'s mission to make individuals as powerful as the organisations they have to deal with in their daily lives.
The Board of Which? Limited is appointed by the Council and currently consists six non-executive directors and two executive directors.
Which? Financial Services Limited Board
Which? Financial Services Limited is a company regulated by the Financial Conduct Authority and its principle activity is to provide a mortgage brokering service through Which? Mortgage Advisers, offering the best deals on every mortgage from all available lenders.
The Board of Which? Financial Services Limited currently consists of six non-executive directors and one executive director.